We want your shopping experience at Orange Possum to be the absolute best! We hope you will love each item you receive but if not we are here to make your return process as easy as possible.
Please make returns within 3-7 days of receiving your package in the mail. Please include in your return package your invoice number, which can just be write on a simple piece of paper. We recommend shipping with insurance and keeping your shipping receipts until your return is processed. Orange Possum is not responsible for damaged, missing, or packages lost in transit. All returns must be unworn, unwashed, and have all original tags attached.
Mail returns to:
12 1st Street NW
Hampton, IA 50441
Shipping cost are unfortunately non refundable. As soon as we receive your package we will notify you and refund you for your item/items. If you have questions about the return policy please feel free to contact us.